Precision Garage Door of Michiana

our service tech name was Gavan and he was very professional and explained everything to me. he quick and got the job done 100% to my satisfaction. also was on time for the appointment.

Over priced compared to competitors. Will give you a price reduction on repairs if you decline all quotes and tell them to leave. Or tell the tech to "call the boss and see what he can do on price"

If you have money to throw around, Precision I'm sure does a good job at repairing garage doors. I am giving 2 stars because of the professionalism of the service repairman, and the swiftness with which they were able to do the job.

However, I chose not to have Precision repair our garage door as they lowest quote they gave was $833!!! I was FLOORED. We have a 2 car garage and our springs broke. I called around to a few different spots and found a reputable garage door business to do the job for $400. They said they were aware of Precisions pricing and said, "Precision pretty much throws out a ridiculous number to see if it will stick." I am honestly very disappointed; the whole experience felt predatory and greedy.

My husband used to be a roofer, and he always gave extremes fair prices because he is a good man with integrity. These poor people would call him at their wits end after being told the quote to do their roof would be $15k-$25k+. The most my husband has ever charged was $11k... obviously there's a lot that goes into pricing-- but the point is, price gouging people ESPECIALLY in this economy where things seem to be a struggle for most is cruel.

The repairmen was kind, but I have no respect for this business. I will never have them quote us again, and I will never recommend their services.

TLDR - Prices seem high; Shop around; Quality of work good;. I never received a follow-up from vendor as stated in their response. I don't expect a reduced price. My comment is just for others awareness.

The professionalism, same-day appointment and quality of repair were good. The primary issue is the price. In my situation, the garage door torsion spring broke. After a safety inspection, I was told that my pulleys and cables required replacement. In addition, my original spring configuration was inadequate for my door size, so an additional spring was required. I was told a lesser repair was not possible due to safety (Something, I cannot verify as a consumer). The Home Depot price for DIY parts was approximately $200 (e.g. 1 Spring Precision: $253; Home Depot $85). The Precision Door repair bill was approximately $900 and took the technician about an hour to complete. Due to my door condition, I was told a warranty would be 90 days if I did replaced the cables (which I did not). I did the bare minimum and have no warranty due to my door condition.

The markup was high and I can't verify whether the work was required. Next time, I would deal with the inconvenience of a broken garage door and get multiple quotes (or DIY it). My garage doors will need replacement due to lack of insulation and age (including the springs from this repair) in the next couple years. I can't afford to have Precision Door complete the work.

I had a wonderful experience with Precision. Both my sales rep and installer were professional and very friendly. I especially appreciated the expedited delivery and install ( due to medical reasons)

Highly recommend

It's difficult moving here from another state and finding new business's for repairs or problems. But with this company I got lucky. Knowledgeable, on time, upfront estimates, and a guy who knew his job well. I highly recommend this company if you have any garage door issues. 10 star company.

Our technician, Andy, came out to the house as promised. Found the issues with the garage doors quickly and said he would get needed parts ordered. He also helped me get onto an app that will allow us to open the doors with our phones and view through a camera. He was professional, very friendly and very competent. Would definitely recommend this company!

Our technician, Andy, was at our house at least 10 minutes before our "time."

After listening to the opener in operation, he suggested tightening all the bolts on our door and lubricated all the rollers.

Great experience, prompt and thorough.
I'm happy to recommend Precision Garage Door.

Showed up same day and replaced my broken garage door opener.

Had a slight issue (a factory defect) that we discovered the next day. Their senior tech came out that day (a Saturday) and replaced the whole unit. Working fine now. Thanks! Very responsive Team!!!!! Bonus points in my book!!!!

Fast, competent, friendly service! I did troubleshooting but couldn't quite get it... was nervous about leaks while i was going to be out of town. They were able to provide next day service and privided peace of mind. Their prices were also much better than a competitor! Much appreciated, would def use again!